Privacy Policy
CK Relationship Coaching
Effective date: April 20th, 2026
Last updated: April 20th, 2026
1. Who We Are
This Privacy Policy explains how CK Relationship Coaching (“CK”, “we”, “us”, “our”) collects, uses, stores, and protects your personal data.
Data controller: Christina Kyranis
Trading name: CK Relationship Coaching
Email: info@ckrelationshipcoaching.com
If you have questions about this Privacy Policy or how we use your data, contact us at: info@ckrelationshipcoaching.com
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
2.1 Information you provide directly
name
email address
phone number
billing address
payment-related information provided through our payment provider
information you submit through contact forms, intake forms, questionnaires, or emails
information shared during coaching sessions
notes relating to your coaching engagement
account or booking details
2.2 Information collected automatically
When you use our website, we may collect technical and usage data such as:
IP address
browser type and device information
pages visited and actions taken on our website
date/time of visits
referral source
cookie and analytics data, where applicable
2.3 Sensitive information
Please do not send special category personal data unless it is necessary and appropriate for the coaching relationship and you choose to do so. If such information is shared, we will handle it with additional care and only where we have a valid legal basis.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
to respond to enquiries
to process bookings, payments, and purchases
to deliver coaching sessions, coaching programs, and digital products
to communicate with you about your appointments, services, or purchases
to maintain client records and session notes
to provide customer support
to improve our website, services, and user experience
to comply with legal, tax, accounting, and regulatory obligations
to protect our rights, prevent misuse, and handle disputes
to send marketing communications where we have consent or another lawful basis to do so
4. Legal Bases for Processing
Depending on the situation, we rely on one or more of the following legal bases under the GDPR:
Contract: where processing is necessary to take steps at your request or to perform a contract with you
Legal obligation: where processing is necessary to comply with tax, accounting, or other legal obligations
Legitimate interests: where processing is necessary for our legitimate interests, such as managing our business, improving services, maintaining records, defending claims, or securing our website, provided those interests are not overridden by your rights
Consent: where you have given consent, for example for certain marketing communications or certain cookies, where required
If we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Coaching Data and Confidentiality
Information you share during coaching is treated with care and confidentiality. However, confidentiality is not absolute.
We may disclose personal data where necessary:
to comply with a legal obligation
to establish, exercise, or defend legal claims
to protect someone’s vital interests or safety
to trusted service providers acting on our behalf under appropriate safeguards
Coaching notes are for service delivery and business record purposes and are not shared except as described in this Policy or where required by law.
6. Payments
Payments may be processed by third-party payment providers. We do not usually store full card details ourselves.
Those providers process your data under their own privacy notices and security measures. We recommend reviewing their privacy information before making a payment.
7. Recipients of Personal Data
We may share personal data with trusted third parties where necessary, including:
payment processors
booking and scheduling platforms
website hosting providers
email and communication providers
cloud storage or document management providers
accountants, legal advisers, or professional advisers
analytics and cookie tools, where applicable
public authorities, regulators, courts, or law enforcement where legally required
We only share data that is reasonably necessary for the relevant purpose.
8. International Transfers
If any of our service providers process personal data outside the European Economic Area, we will take appropriate steps to ensure that your personal data remains protected in accordance with applicable data protection law, including the use of approved transfer safeguards where required.
9. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, including to satisfy legal, accounting, tax, dispute, and record-keeping requirements.
Retention periods may vary depending on the type of data, the nature of the service, and legal obligations. In general:
enquiry data: up to 6–24 months unless a contract follows
client and contract records: up to 5–10 years, depending on legal/tax requirements
coaching notes: up to 3 years after the end of the client relationship
marketing consent records: until consent is withdrawn or no longer needed
website analytics/cookie data: according to the relevant tool settings and cookie policy
When data is no longer required, we will delete or anonymize it where reasonably possible.
10. Your Rights
Subject to applicable law, you may have the right to:
access your personal data
request correction of inaccurate or incomplete data
request deletion of your data
request restriction of processing
object to certain processing
request data portability where applicable
withdraw consent where processing is based on consent
lodge a complaint with a competent supervisory authority
If you wish to exercise any of your rights, contact us at: info@ckrelationshipcoaching.com
11. Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) or with the supervisory authority in your country of habitual residence, work, or place of the alleged infringement.
12. Cookies and Analytics
Our website may use cookies and similar technologies to operate properly, improve functionality, analyze traffic, and support marketing activities.
Where required by law, we will request your consent before placing non-essential cookies. You can manage cookies through our cookie banner and your browser settings.
13. Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
14. Children
Our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal data from children in connection with our coaching services.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on our website with the revised effective date.
16. Contact
If you have any questions about this Privacy Policy or our data practices, contact:
Christina Kyranis
CK Relationship Coaching